Privacy Policy

When you use our enquiry form, we may collect your name, phone number, email address, company or project name, message, selected language, request type and the page from which the request was sent.

Our hosting and security providers may also process standard technical data such as IP address, browser information and request logs.

• to respond to enquiries and prepare offers or consultations;
• to arrange delivery, setup and support;
• to protect, operate and improve the website;
• to comply with applicable legal obligations.

We process enquiry data to take steps at your request before entering into a contract and, where applicable, on the basis of our legitimate interests in responding to customers and operating our services. Where consent is required by law, we rely on consent.

We use service providers necessary to operate the website and handle enquiries, including our hosting provider, Cloudflare for network security and delivery, Google Apps Script / Google Sheets for enquiry processing, and TikTok Pixel for traffic and advertising measurement. These providers may process data in countries outside Switzerland or the EEA subject to applicable transfer safeguards.

We also provide an optional embedded YouTube video; when you choose to play it, YouTube may receive technical data such as your IP address and browser information.

We keep personal data only for as long as reasonably necessary to answer your request, manage a customer relationship and meet legal or accounting requirements.

Depending on the law applicable to you, you may have rights to access, correct, delete or restrict your personal data, object to certain processing, request data portability, and withdraw consent. You may also complain to the competent data-protection authority.

The website uses local browser storage to remember your language preference. Cloudflare or other necessary infrastructure providers may use strictly necessary technologies for security and operation. TikTok Pixel may use cookies or similar technologies to measure website traffic and advertising performance. Please refer to TikTok’s privacy information for details about its processing.

We use reasonable technical and organisational measures to protect personal data. For privacy requests, contact [email protected]. We may update this policy when our services or legal requirements change.